help and support

Elara Support — Help With the App, Partner Mode and Billing

Get help with Elara setup, partner pairing, subscriptions, privacy, account deletion and pregnancy tools.

The short answer: Email support@nomly.space with the feature involved, your iOS version and what happened. Never include journal entries, health details or other sensitive information.

Common questions

Restore purchases from Settings → Subscription
Generate a fresh six-digit code if partner pairing expires
Check iOS notification permission for partner reactions
Use Settings → Privacy for export and deletion controls

Contact

Email support@nomly.space. Include screenshots only after checking that they contain no private health or journal information.