elara.
§account & data

delete your account.

a clean exit, in two ways.

Elara stores almost nothing about you on our servers — only an anonymous Firebase id, an APNs token (for partner-mode notifications), and (if you invited a partner) a small profile snapshot. You can delete all of it from inside the app, or by emailing us.

option one — inside the app

  1. Open Elara on your iPhone.
  2. Tap ProfilePrivacy & Data.
  3. Tap Delete my account.
  4. Confirm. Server-side data is purged within 24 hours.

On-device data (journal, photos, kick logs, etc.) is removed when you delete the app from your phone.

option two — by email

If you no longer have the app installed, send a single short message to privacy@nomly.space with the subject “Delete my Elara account”.

We don't need any identifiers from you (we don't have your name or email tied to your usage) — we'll purge any anonymous id that ever wrote from your device's region within seven days, and reply when it's done.

what we delete

  • Your anonymous Firebase account id and refresh token.
  • Your APNs device token (the push pipeline goes silent immediately).
  • Your owner profile snapshot (name, due date, avatar emoji, current week — only present if you generated a partner code).
  • Any active partner links — your partner will see "Mom has unlinked".
  • Reactions sent by your partner.
  • Crash reports and analytics events associated with your anonymous id.

about your subscription

Subscriptions are managed by Apple, not by us. To cancel a renewing subscription open Settings → Apple ID → Subscriptions on your iPhone. Deleting your Elara account does not cancel your Apple-billed subscription, and cancelling your subscription does not delete your account.

← elara privacy policy